Who is PTC?

Pinion Technology Core (PTC) is a managed services and technology solution provider based in Helena, Montana. Founded in 2001, PTC offers security, software, and hardware solutions across the Mountain West region, including 100% managed and co-managed solutions. PTC is committed to building strong relationships with its clients and works closely with them to use technology to achieve their business goals.

PTC is focused on providing innovative, customer-centric solutions emphasizing security, stability, and efficiency. With a wide range of products and partners, PTC delivers standardized, best-in-class solutions customized to meet specific business needs, ultimately driving success.

PTC employs 26 employees, including account executives, network engineers, and service technicians.

At Pinion Technology Core, we aim to empower businesses and organizations by providing innovative and reliable technology solutions that enhance their operations and drive their success. We strive to deliver world-class IT services, products, consulting, and digital transformation services to our clients by leveraging cutting-edge technologies, deep industry expertise, and a commitment to excellence.

We are a trusted technology partner for our clients, helping them achieve their goals through the power of technology. Our team of experts is dedicated to delivering personalized and cost-effective solutions that address our client's unique needs and challenges. We are committed to building long-term client relationships based on trust, transparency, and mutual success.

As a socially responsible company, we are committed to using our technology and expertise to create positive social and environmental impact. We believe in promoting diversity, equity, and inclusion within our team and in the communities we serve. Our goal is to help create a better world by leveraging the power of technology.

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PTC Managed Services List:

Managed Device Services

  • Remote Management and Monitoring (RMM) Agent
    • Monitoring, Alerting, Automated Remediation, Windows Patching, 3rd Party Software Patching, software inventory, hardware inventory, software deployment and uninstall.
  • Endpoint Detection and Response (EDR) Agent
  • Antivirus Agent
  • Device Security Operations Center (SOC) Agent (MDR on steroids)
    • EDR, Antivirus, Firewall, and Microsoft 365 SOC all integrate with the Device SOC for visibility and remediation.
  • Labor for maintenance of the above services

User Services

  • Email Security
  • Microsoft 365 Backup
    • Email, OneDrive, Teams, SharePoint. Unlimited Retention for Active users.
    • Additional charge for Archived users
  • User Security Operations Center (SOC) for Microsoft 365
    • Integrates with the Device SOC
  • Employee Cybersecurity Training
    • Annual training and recurring training throughout the year.
  • Employee Darkweb Scanning
  • Employee Email Phishing Simulation
  • Password Manager
  • Labor for maintenance of the above services

Managed Hardware

  • User Device Setup
    • Desktop/Laptop, monitors, keyboard/mouse, docking station, video camera, headset
  • Firewall
  • Switch
  • Wireless Access Point
  • Labor for maintenance of the above services

Phone System

  • Licenses for users
  • Licenses for group
  • License for Autoattendant
  • Physical phone/headset
  • Labor for maintenance of the above services

Managed Printing

  • Automated Consumable Replenishment for toner.
  • Secondary Consumables such as staples, image kits, rollers, fusers, and drums are included.
  • Any parts necessary for the proper operation of the device
  • Phone and onsite support for device repair.
  • Device usage and alerting

Other Services

  • ISP/Telecom Services
  • Fax Services
  • Video Security
  • Hardware procurement
  • Compliance and Compliance Management
  • VCIO Services